Hire from Singapore's best rated maid agency

I had found the team at gentleHelp professional. They understood my requirements and were able to identify a suitable helper for my consideration. The communication channel with the assigned Care Advisor (Gina) was set up promptly to facilitate seamless communication between gentleHelp and me. I strongly recommend gentleHelp if any family needs to source for a helper.

Great service from start to finish! The team at GentleHelp were professional, efficient, and genuinely cared about finding the right fit for my family. They listened to our needs, handled all the paperwork seamlessly. Our maid has been with us for a few months now. Highly recommend ⭐️

I’m truly grateful for the help I received from the wonderful people at Gentlehelp Agency. I was on the verge of losing my grip, dealing with a helper issue (previous agency) and I had reached out to several others. Gentlehelp was the first to reach out to me, and they gave me a glimmer of hope when I needed it most especially after my previous helper abruptly left us.From the very first inquiry to the moment I found a new helper and through the entire interviewing process, everything was incredibly smooth. I never had to chase Gentlehelp for updates because they were consistently in touch, keeping me informed every step of the way. Today, I finally welcomed my maid, and I’m deeply pleased with her and with the entire process.Thanks to their care and diligence, I have peace of mind and a warm heart. My gratitude for Gentlehelp Agency is heartfelt and immense.

Thankful to Chloe, Melvin and the ops team in helping us to find a helper. Came across them through the various videos shared on their IG, which I felt was useful in addressing our concerns. While we weren't rushing to get a helper, but the experience was so smooth and comfortable that we were able to select a helper within 24 hours and have them over in 3 weeks. In my opinion, this attributed to the team's ability to sieve out great candidates through pre-interviews. We worked with Chloe mostly, and thought she was also a great communicator. She listened patiently to our needs and offered perspectives on potential tradeoffs instead of simply getting us to commit to a decision by offering suggestions. Thank you Gentle Help!

While visiting gentleHelp, conveniently located just a short walk from Eunos MRT I initially dropped by to inquire about passport renewal for my parents' domestic helper. I was pleasantly surprised by the team’s professionalism and willingness to assist with the matter. Impressed by the overall experience, my wife and I decided to engage their services to help my in-laws find a domestic helper. The process began with a detailed consultation, where the team made an effort to understand the specific needs of the household. They offered a variety of pre-screened candidates and handled all the paperwork seamlessly, ensuring smooth communication throughout. gentleHelp provides a wide selection of domestic helpers from countries like Indonesia, Myanmar, and the Philippines. The staff were consistently friendly, knowledgeable, and efficient. The fees were transparent and reasonable, reflecting the high standard of service provided. Given this experience, it’s easy to see why customers remain loyal to the agency, praising its reliability and effectiveness in helping families find the right helpers.

GentleHelp, the agency that sources migrant domestic workers for families in need of help to give care to its elderly members or children, truly lives up to its name. It works gently and professionally behind the scene to match families with potential helpers, so as to bring in the most suitable ones to help the families. I have been very satisfied with the way the agency works, keeps to the time line and seamlessly arranges for registration of helper's work pass and helper's training. Thank you GentleHelp.

I found gentleHelp while trying to look for a caregiver for my elderly mother. They have provided me with top-notch service since Day 1, understanding my family's situation, recommending potential candidates, facilitating interviews, and providing consistent step-by-step guidance at every step of the journey. They were extremely prompt in their communications and frequently went over and beyond, handling as much of the recruitment process as possible so that I didn't have to worry about legal procedures and arrangements with MOM (except for the very rare situations in which it was mandatory for me to be present).Kudos to Melvin, Peter and the team for providing such wonderful support - you were truly a god-send.