Moving to a new home brings a long list of errands—from organizing movers and packing boxes to updating your residential records. For households with a Migrant Domestic Worker (MDW), ensuring your helper's registered residential and workplace address is accurate is a critical step in staying compliant with Ministry of Manpower (MOM) regulations.

Under Employment of Foreign Manpower Act guidelines, an MDW is legally permitted to reside and work only at her employer’s official residential address as reflected in MOM records. Failing to keep this updated can lead to administrative delays, issues with Work Permit renewals, or even compromise her medical and personal accident insurance coverage.

Fortunately, updating her address is simpler than most employers realize. Because your helper's official workplace is legally tied to your home, her registered address automatically follows your registered employer address.

The Golden Rule: Helper’s Address Follows the Employer

In Singapore, MOM links a domestic helper’s work location directly to the employer’s official residential address. You generally do not need to file an independent, separate application to change your helper's location on its own—once your official employer address is updated, your helper’s address updates automatically in MOM’s database.

MOM regulations require employers to ensure their residential address is updated within 14 days of moving to the new premises.

How to Update Your Address Based on Your Residency Status

Depending on your pass status in Singapore, updating your address is processed through one of the following official channels:

1. For Singapore Citizens and Permanent Residents (Pink/Blue NRIC Holders)

• Update your new residential address via ICA’s online Change of Address e-Service using your Singpass.
• Once ICA verifies your address (via a PIN mailer sent to your new home), ICA automatically updates all participating government databases, including MOM.
• MOM will update your helper’s registered workplace address and mail an official acknowledgement letter to your new home within 2 weeks.

2. For Employment Pass (EP), S Pass, or Dependant’s Pass Holders

• Log in to MOM’s EP eService using your Singpass.
• Update your own residential address details directly.
• Because your helper's work location is tied to your profile, MOM’s system automatically updates her registered workplace address at the same time.

3. For Long-Term Visit Pass (LTVP) Holders

• Log in to MOM’s FDW eService using your Singpass.
• Go to "Edit My Profile" and upload supporting proof of your new address, such as a tenancy agreement, utility bill, or bank statement showing your name.
• MOM will process the update and send an email confirmation once completed.

What About Temporary Caregiving Arrangements?

A common situation arises when a family isn't permanently moving, but needs their helper to temporarily stay at a relative's house—such as a parent's or in-law's home—to help care for young children or elderly family members.

MOM permits an MDW to perform caregiving duties at a secondary address under strict conditions:

• The care recipient (your child or elderly parent) must reside at that secondary address.
• You must notify MOM in advance by submitting a declaration form via MOM’s online FormSG.
• The helper must consent to the arrangement and must not be required to perform full household chores for the secondary household beyond caregiving duties.

Essential Steps After Your Address Is Updated

Once your new address is officially reflected in MOM’s records, complete these simple final checks:

• Keep the MOM Notification Letter: Save a physical or digital copy of the MOM acknowledgement letter confirming the address change.
• Help Her Settle In: Moving can be an adjustment for your helper too. Take time to show her around the new neighborhood, point out nearest amenities or MRT stations, and walk through any new household routines together.

Enjoy Seamless Domestic Support with gentleHelp

Managing regulatory updates, contract guidelines, and household transitions doesn't have to feel overwhelming. At gentleHelp, we believe that employing domestic help should bring ease, comfort, and peace of mind to your home.

Built on transparency, technology, and genuine care, gentleHelp takes the hassle out of domestic hiring in Singapore:

• Complete Regulatory Guidance: From initial Work Permit applications to address updates, levy management, and contract renewals, our dedicated team provides clear advice every step of the way.
• Matched with Integrity: We pre-screen experienced MDWs from Indonesia, Myanmar, and the Philippines, matching their skills to your family’s exact infant care, child care, or eldercare needs.
• Ongoing Employer Support: We stay by your side long after placement day to help you build a positive, supportive, and compliant relationship with your helper.

Have questions about MOM compliance or looking for a reliable helper tailored to your household? Contact gentleHelp today to experience transparent, compassionate domestic hiring.

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