Maintaining your Migrant Domestic Worker’s (MDW) legal documents is also a responsibility for any employer. While the Ministry of Manpower (MOM) allows for some flexibility, the Philippine Embassy strongly advises renewing a passport at least one year before it expires.

Navigating the administrative requirements can feel daunting, but with a clear plan, it is a straightforward process. Here is everything you need to know to guide your helper through her renewal.

Step 1: Booking the Appointment

The Philippine Embassy at 30 Nassim Road operates on a strict appointment-only basis. Walk-ins for passport renewal are not accepted.

• The Portal: Use the Global Online Appointment System (GOAS) via the official Philippine Embassy website.
• The Strategy: Slots are released periodically and fill up rapidly. It is best to check for new slots early in the week. Ensure your helper uses a reliable email address, as the confirmation link is time-sensitive.
• Cost: The renewal fee is currently SGD 102.00 (please check for the most current rate on the day of the appointment).

Step 2: Documentation Checklist

To ensure your helper isn't turned away, double-check that she has these items prepared:

1. Printed Appointment Confirmation: This is the PDF sent to her email.
2. Current Original Passport: The physical booklet.
3. Photocopy of Data Page: One clear copy of the passport page with her photo.
4. Work Permit: Original card plus one photocopy.
5. Duly Accomplished Form: Usually provided via the appointment link.

Note on Attire: The Embassy maintains a formal dress code. Helpers should wear a collared shirt or a modest blouse. Sleeveless tops, shorts, and flip-flops may result in being denied entry.

Step 3: Processing and Collection

Because passports are printed in the Philippines, the lead time is generally 6 to 10 weeks.

• Collection: Your helper will receive an SMS notification or can check the "Available for Collection" list on the Embassy’s website.
• No Extension: The Philippine Embassy does not "extend" old passports; they only issue new 10-year biometric passports.

Step 4: Update the MOM Records

Once the new passport is in hand, your final task as an employer is to update the Ministry of Manpower (MOM). This is a legal requirement.

• How: Log in to FMM Online via your Singpass.
• Action: Update the passport number and expiry date. This ensures her Work Permit remains linked to a valid travel document, preventing issues at immigration if she travels home for home leave.

Building a Strong Foundation with gentleHelp

At gentleHelp, we believe that a well-informed employer is a successful employer. While our agency focuses on the placement and good matching of helpers to families, we provide these guides to ensure your household runs as smoothly as possible.

We position ourselves as your long-term partner in domestic management. By focusing on high-quality training and transparent communication during the hiring process, we help reduce the friction that often comes with administrative hurdles later on. A helper who feels supported in her documentation is a helper who can focus entirely on caring for your home.

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